Respect customer, understand customer, continue to provide more products and services than customers’ expectation, make customers to be forever partners customer.
We are committed to providing customers with reasonably priced，high quality equipment. HONGJI adheres to the following service concepts; customer first and intergrity based, world class brands, systematization and standardization of customer service to provide competitive overall service solution with pre-sales, sales and after-sales services. We are devoted and committed to providing durable products and quality service to win the lasting trust and support from our customers.
22 years of development with years of experience and technology,HONGJI sets up a scientific and professional after-sales service system which accords with the situation of the local country. High efficient and high quality after sales service team with comprehensive and high-speed service standard takes customer satisfaction as the goal, wholeheartedly for the customer of aggravation.
Hongji adheres to the aim of customer first. We can provide equipment installation, maintenance service, technical support and training in order to keep the customer running smoothly. In addition, we promise to provide the quality service to our customers and grow with them.
The advantage in after-sales service is that we have a after sales service team composed of professional technical African staff and Chinese staff, to ensure we can solve customers’ problems quickly and accurately.Improve the quality of after sales service and customer satisfaction are always the most important things.
Our company is prepared to have a complete variety of spare parts to enable customers to maintain and repair in time; At the same time, we have set up a quick response mechanism for accessories, which can receive parts from China in a week.
Our company has large advanced machine to make sure the maintenance working run smoothly.
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